Frequently asked questions
Where can I find the Track and Trace number?
After placing your order, you will receive a tracking number by e-mail. This will allow you to easily track your parcel.
I want to return an item, what should I do?
If you are not satisfied with your order, you may exchange or return it within 30 days of receipt. Products must be returned in their original condition, with tags and labels attached. The product must not show any signs of wear. Please contact us for further instructions and a return form.
How can I contact you?
You can contact us via our contact page or send an e-mail to Support@dom-krolewski.com. We will be happy to assist you.
Our customer service is available Monday to Saturday from 8:00 am to 8:30 pm.Average response time: 12–24 hours